You have been directed to the log-in page because:
- The web address you entered bypasses the log-in process; or
- You logged in previously but have not used the site for more than 20 minutes.
First time logging in?
The first time you log in, your password is your birth date in (YYYYMMDD) format, followed by the last three digits of your employee number.
For example, if your birthday is March 12, 1970, and your employee number is 123456, your initial password will be 19700312456.
The site will automatically prompt you to change your password and choose your challenge questions the first time you log in.
Forgot your password?
If you forget your password, you can
answer your challenge questions and your initial password (as described under "First time logging in") will be restored.
If you try to log in with the wrong password 3 times in a row, your account will be locked. To unlock it, successfully answer your challenge questions or call the Help Center and they will unlock it for you.
If you cannot successfully answer your challenge questions, call the Help Center.
Need help?
If you need help accessing the website, contact the Help Center at 1-866-432-8427, Monday through Friday between 7:30 a.m. and 4:30 p.m. Pacific Standard Time.